Effective Date: November 18, 2025
Who We Are
PagoPay is operated by 9538-8310 Québec Inc., located at:
9090 Park Ave #355, Montreal, Quebec H2N 1Y8.
This Privacy Policy outlines how we collect, use, and protect your personal information.
Information We Collect
We collect the following personal data directly from users:
- Full name
Additionally, KYC-related data may be processed by third-party providers such as Didit and Sumsub,
if you provide them with consent or a token to verify your identity for card issuance and
financial compliance purposes.
Purpose of Data Collection
- To provide prepaid card and wallet services
- To enable on-ramp and off-ramp cryptocurrency services
- To ensure compliance with applicable anti-money laundering (AML) regulations
- To send transactional, service-related, and marketing communications (with opt-out
options)
Cookies & Analytics
We use session cookies and Google Analytics for:
- Basic app functionality
- Understanding site usage patterns
- Improving user experience
You can control your cookie preferences in your browser or app settings.
Data Sharing Storage
- KYC data (if shared) is stored securely by third-party providers
- Crypto custody is handled via API access to our licensed exchange partners
- Firebase may be used for app authentication and data hosting
Your Rights
Depending on your location (e.g. Canada, EU, USA), you have rights to:
- Access your personal data
- Request correction or deletion
- Object to processing or withdraw consent
To exercise these rights, contact: info@mypagopay.com